How It Works

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Connect with a medical student for medical school applications and interviews

Applicants

HOW DO I CHOOSE A MENTOR?

All of our mentors are verified Canadian medical students or residents, so all of them have gone through the application process and were successfully accepted into medical education. You can further refine your search by the location where the mentor has completed his or her training. As we grow, you can see reviews and ratings of mentors and select accordingly. 

HOW DO I CONNECT WITH MY MENTOR?

Once you book an appointment with the mentor, you will receive a confirmation email with a unique link that only you and your mentor can access. The video chat will be hosted on a powerful platform that can be accessed on desktop, laptop, phone, or tablet. 
Simply click on the unique link at the specified appointment time and meet your mentor.

IS IT SKYPE?

No! We use a powerful video-conferencing platform www.appear.in (not Skype). This technology provides a stable, high quality video connection and allows you to connect with your mentor with one click on a link (no hassle of creating accounts and adding contacts). It works on any device - iPhone, Android, PC and Mac (Chrome, Firefox or Explorer).

DO VIVO MENTOR MEETINGS FOLLOW A SCRIPT?

VIVO MENTOR aims at creating a community that connects applicants with mentors. We do not control the advice that you will receive from the mentors. We believe that each mentor’s experience is different and the best way to help you is to hear their unique perspectives! Each mentor is a unique success story.
That being said, we do have a comprehensive guideline for our mentors in order to ensure that you will make the most out of your appointment. For example, we have a large database of questions and scenarios to run an effemock interview. 

HOW DO YOU RUN A TYPICAL TRADITIONAL MOCK INTERVIEW SESSION?

We provide a comprehensive guideline for our mentors to make the mock interview a great session to help you with the real medical school interview. The typical session would contain 8 questions, including a combination of personal type questions, experience-based questions, ethical scenarios, and role modelling scenarios. The questions would last for approximately 40 minutes followed by 20-minutes of personalized feedback. Your mentor will also send you a written summary of the feedback so you don't have to scramble writing notes!

HOW DO YOU RUN A TYPICAL MOCK MMI INTERVIEW?

We provide a comprehensive guideline for our mentors to make the MMI session an excellent practice opportunity for the real MMI medical school interview. The typical session would contain 4 stations, including a combination of personal type questions, ethical scenarios, and acting scenarios. Each station will show you a prompt for 2 minutes, followed by 10 minutes of acting. Your session will end with 20-minutes of personalized feedback and guidelines to help you develop a systematic approach for the difficult MMI scenarios. Your mentor will also send you a written summary of the feedback so you don't have to scramble writing notes!

HOW DOES THE PAYMENT WORK?

We are currently charging $60 per 60 minutes. We hold the payment and only transfer it to the mentor after the meeting has been completed. We accept Visa, MasterCard, American Express, Apple Pay, and PayPal. 

WHAT IF SOMETHING COMES UP AND I HAVE TO RESCHEDULE?

Simply email us at admin@vivomentor.com and we will accommodate your needs. As a courtesy to our mentors, please let us know at least 24 hours in advance, and we will honour your request, no questions asked. 
Prior to your appointment, you and your mentor will receive several email reminders to ensure that you don't miss the meeting. 

WHAT HAPPENS AFTER THE APPOINTMENT IS COMPLETED?

You will receive an email after the meeting requesting your feedback on the mentor as well as the overall experience with Vivo Mentor. You are welcome to book a follow up appointment with your mentor or book with any of the other mentors.

CAN I SEND YOU MY APPLICATION IN ADVANCE?

Absolutely! Please send it to admin@vivomentor.com; We will forward your CV / autobiographical sketch to the mentor ahead of the appointment so that they have a chance to prepare. 

Mentors

HOW DO I SIGN UP?

Simply go to https://vivomentor.com/pages/sign-up-to-be-a-mentor and complete the form. That's it!

WHAT HAPPENS AFTER I SIGN UP?

You will receive an email asking you to share your Google Calendar with admin@vivomentor.com so that you are never double booked. We will block your busy times automatically and applicants can only book you when you are available. Alternatively, you can specify the hours you are generally available (e.g. Monday to Friday 6 - 9 pm); we will take care of the rest.

WHAT IF I DON'T WANT TO BE AVAILABLE FOR A CERTAIN DATE?

You can either share with us your calendar which has those dates (e.g. Surgery call Jan 9th) and we will do all the heavy lifting and block those dates so that there is no conflict.
Or, you can email us a list of dates you will be unavailable and again we will block those for you.

WHAT HAPPENS IF I AM BOOKED BUT CANNOT ATTEND?

Simply email us at admin@vivomentor.com. You can offer alternative dates or times. We will contact the applicant and offer those alternative dates/times.

WHAT HAPPENS AFTER THE APPOINTMENT?

Simply email us at admin@vivomentor.com to let us know that you completed the appointment. We will tally the number of hours worked and e-transfer you the payment every four weeks to your email account. We will also send you a summary of the specific appointments, duration, and payment for each.

WHAT HAPPENS IF THE APPLICANT WANTS TO CONTINUE THE MEETING BEYOND THE BOOKED DURATION?

The only way to receive a payment for the added time is to have the applicant book another appointment. We cannot compensate you for any extra time beyond the agreed upon duration.

WHAT IF I ALSO WANT TO PARTICIPATE IN FORMAL MEDICAL SCHOOL AND RESIDENCY ADMISSIONS?

We encourage all mentors to comply with their specific institution's policy. This typically means being aware of conflict of interest and excusing yourself from interviewing a specific applicant, if you have received payment from him/her. This is much like excusing yourself from formally interviewing a family member or a friend. Please let us know if you have additional questions and we will be happy to assist you.